Questions and Answers

Who can apply for a loan?
Anyone who is over 18 years old, buying or owning their own home and a resident in England or Wales.

How can I apply for a loan?
Complete the online application form or contact us by phone or e-mail.

How much can I borrow?
This depends on your personal circumstances. By completing the online form we can be more specific.

How long can I borrow over?
Loans are available up to 30 years.

What can I use the loan for?
You can use the money for any legal purpose. However, advances for timeshare purchase and business expansion are not looked upon favourably by many lenders.

How quickly can I get a loan?
Loans are usually much quicker than a re-mortgage. Under £25,001 we are governed by the Consumer Credit Act. Loans above this figure can be completed within approx 14 working days. It all depends on how quickly your mortgage reference comes in.

Is my application confidential?
Absolutely. We do not pass your details to anyone not connected with processing your application. We are registered and comply with the Data Protection Act.

What if I will want to move to another house?
Loans are normally paid off from the sale of your property.

Can I pay off the loan earlier?
Yes, subject to the redemption penalties.

What happens if I lose my job and will not be able to afford my monthly payment?
Contact your lender immediately you are aware of your problem. You are strongly advised to take out the lenders payment protection plan to take off the burden from yourself in the event of incapacitation. That little extra payment is well worth it.

Can I borrow more later?
Quite possibly. Contact us with details of your requirements and we will take care of it for you.

What will my interest rate be?
Your interest rate varies according to the scheme you are on. Full details will be in the paperwork that will be sent to you.

Will you contact my employer?
No. Should we find it necessary we will ask you for permission first.